Privacy Policy

JILIDD | Secure Privacy Policy & Data Protection

When you create an account or use an online gaming service, some information becomes part of your activity on the platform. This Privacy Policy explains how JiliDD may handle that information and what users should know before providing personal, account, or transaction details.

JiliDD is operated by JILIDD.COM NV. We want users to understand how information connects to everyday activities such as signing in, making payments, contacting customer service, and using platform features.

Your Information Starts With Your Account

Most information begins when a user registers, accesses an account, or uses a service. Some details are provided directly, while others may be recorded as part of normal platform activity.

Under this Privacy Policy, information connected to an account may include:

• Registration and account details
• Contact information
• Login and device records
• Transaction history
• Verification details when required
• Customer support communications

JiliDD may also receive technical information from the browser or device used to access the platform. This can help with account functions, troubleshooting, and maintaining the website experience.

From Login to Logout: Where Information May Be Used

Information can serve different purposes during a normal platform session. A login record, for example, may support account access, while transaction details may be needed when reviewing a deposit or withdrawal.

The Privacy Policy covers information used for legitimate platform activities such as managing accounts, providing services, reviewing transactions, responding to support concerns, maintaining technical functions, and meeting applicable requirements.

When You Make a Payment

Payment activity creates information that is different from ordinary browsing.

JiliDD supports GCash, PayMaya, GrabPay, Online Banking, Credit Cards, and Cryptocurrencies. The available deposit range is ₱100 to ₱30,000, while withdrawals are supported from ₱100 to ₱50,000.

Transaction records may include the amount, selected method, date, status, and available reference information.

This Privacy Policy applies to information handled by the platform. Payment providers may have separate privacy terms covering information processed through their own services.

What Happens When You Contact Support?

Customer service conversations can also contain personal or account-related information. JiliDD provides 24/7 website chat support, where members can ask about account access, transactions, platform features, or technical concerns.

When contacting support, users should provide only information relevant to the issue.

For example, a transaction concern may require an amount, payment method, transaction time, or reference number. A user should never send a password simply because someone asks for it.

Information shared during support conversations may be kept when necessary to investigate a concern, maintain service records, or resolve an account issue.

Who May Need Access to Information?

Running an online platform can involve more than one service. Certain information may need to be available to authorized service providers involved in areas such as payment processing, technical operations, verification, or other necessary platform functions.

JiliDD may also disclose information when required to meet applicable legal, regulatory, security, or compliance obligations.

The purpose of this Privacy Policy is to make it clear that access to user information should have a legitimate reason connected to providing or protecting the service.

What We Expect From Users

Privacy also depends on how members manage their accounts. Users can reduce avoidable risks through a few practical habits:

• Keep passwords private.
• Avoid signing in through unknown links.
• Review payment details before confirming.
• Do not leave accounts open on shared devices.
• Report unfamiliar account activity.
• Use official JiliDD channels when requesting assistance.

These actions do not replace platform safeguards, but they give members greater control over their own account information.

A Note About Cookies

Like many online platforms, JiliDD may use cookies or similar technologies to support website functions. These technologies can help maintain login sessions, remember certain preferences, understand technical activity, or improve website performance.

The Privacy Policy includes these technologies because they may collect or store limited information connected to website use.

Browser settings may provide options for managing certain cookies. Disabling necessary cookies, however, can affect how some website features work.

Your Information Does Not Need to Stay Forever

Different records can have different retention periods. Account, transaction, verification, or support information may need to remain available for operational, security, dispute, or applicable legal purposes.

JiliDD may remove, anonymize, or otherwise handle information when keeping it is no longer necessary, subject to applicable requirements.

This Privacy Policy does not mean that every type of user information is automatically stored for the same length of time.

What Can You Ask Us About Your Data?

Users may want to know what information is connected to their accounts or whether certain details can be corrected. Depending on the circumstances and applicable requirements, members may be able to make appropriate privacy-related requests.

JiliDD may require account verification before discussing, correcting, or taking action involving personal information. This helps prevent someone else from making unauthorized requests for another member’s account. Users who want to understand their privacy options can also review data privacy rights provided by the National Privacy Commission.

Questions about this Privacy Policy can be raised through the platform’s 24/7 website chat support.

When Our Privacy Practices Change

Online services can change over time, and privacy practices may need to change with them. JILIDD.COM NV may revise this Privacy Policy when services, operational practices, or applicable requirements are updated.

Members are encouraged to check this page from time to time rather than assuming an older version still applies.

JiliDD wants privacy information to remain understandable instead of being hidden behind complicated wording. By reviewing this Privacy Policy, users can better understand how their information may move through the platform from account access and payments to customer support and everyday use.